Our Shipping Policy
At Oh My Cookies, we are committed to delivering our freshly baked, plant-based treats to your doorstep as quickly and safely as possible. Please review our shipping guidelines below:
1. Delivery Areas
We currently ship to most zip codes across India. While we strive for pan-India reach, some remote locations may be outside our delivery network.
Note: In the event that we are unable to deliver to your specific location, our team will notify you promptly via Email or WhatsApp to discuss alternatives or process a refund.
2. Processing & Timeline
We believe in freshness, which means your cookies are packed with care and dispatched quickly.
- Dispatch Time: Orders are typically processed and shipped within 1–2 working days.
- Transit Time: Once dispatched, your cookies should reach you within 2–5 business days, depending on your location.
3. Order Tracking
Once your order is on its way, you will receive tracking details via your registered contact method so you can monitor its journey.
4. Returns & Cancellations
Due to the perishable nature of our artisanal cookies, we do not accept returns. * All sales are final once the product has been dispatched.